AirPOS Knowledge Base

Backoffice

• Opening .CSV Files and Using Barcodes in Spreadsheets
• Webstore Refunds from your AirPOS E-Commerce Website
• How to Archive Multiple Items in the Backoffice
• How to Add Images to your Inventory Items
• How To Edit Products in Bulk (e.g Price, Barcode and More) via the Backoffice

See all 15 articles →

Hardware

• AirPOS Starter Pro Bundle Setup Guide on iPad
• AirPOS Starter Pro Bundle Setup Guide on Android
• AirPOS Retail Pro Bundle Setup Guide on iPad
• AirPOS Retail Pro Bundle Setup Guide on Android
• Setting up the Star mPOP Combined Printer and Cash Drawer on Windows

See all 15 articles →

AirPOS App

• How the Customer Loyalty Rewards Scheme Works on the POS
• How To Perform Refunds with iZettle on iPad
• Sales History, Refunding & Reprinting Receipts
• How do I Sell a Miscellaneous or Unpriced Product?
• How to Take Split Payment Types

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POS Management

• Setting up Payment Types
• How to Add & Setup Your POS Devices through the Backoffice
• How To Edit Your Account Settings through the Backoffice
• How to Setup or Modify Tax Rates through the Backoffice
• How to Setup Your Employees through the Backoffice

See all 15 articles →

E-Commerce

• Opening .CSV Files and Using Barcodes in Spreadsheets
• Shopify Integration Setup with AirPOS (Beta)
• Webstore Refunds from your AirPOS E-Commerce Website
• How to Setup a Custom Domain Name with your AirPOS e-commerce Webstore
• How to View and Process your AirPOS e-commerce Webstore Orders

See all 15 articles →

Products

• Opening .CSV Files and Using Barcodes in Spreadsheets
• How to Archive Multiple Items in the Backoffice
• How to Add Images to your Inventory Items
• How To Edit Products in Bulk (e.g Price, Barcode and More) via the Backoffice
• How to Modify Items through the Backoffice

See all 15 articles →

Windows

• Setting up the Star mPOP Combined Printer and Cash Drawer on Windows
• About Laser Barcode Scanners on Windows and Android
• Bixolon Drivers and Printer Support
• Epson Drivers and Printer Support
• How to Setup the Star TSP100IIIW Wi-Fi Printer for AirPOS on Windows

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Frequently Asked Questions

• How to Install and Uninstall AirPOS on iPad
• How to View your Draft Invoices in Xero
• Why do My Z Reads and Daily Sales Totals in my Backoffice not match?
• How we Calculate Tax, Net Revenue and Gross Profit in AirPOS
• What iPads are Supported by AirPOS?

See all 12 articles →

Reports App

• How to Generate a Report of your Sales by Tender Type
• How to Generate a Report of Your Sales By Channel (In Store / E-Commerce)
• How to Generate a Tax Report.
• How To Generate Reports on Your Sales Per Device>
• How to Generate Your Sales by Employee Report

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Receipts

• How to Make your Receipts Match your Location
• How to View your Subscription Receipts and VAT Invoices
• How to Design Your Receipts through the Backoffice
• Adding Logos to Your Receipts for Star Printers on Android and iPad
• Sales History, Refunding & Reprinting Receipts

See all 11 articles →

Payment Integrations

• Setting up Payment Types
• How To Perform Refunds with iZettle on iPad
• Fully Integrated Payment Providers Supported by AirPOS
• Setting up the iZettle 2 Card Reader for use with AirPOS
• How to Setup Your iZettle Contactless Card Reader on iPad

See all 10 articles →

Sales

• How to Export Individual Line Sales, use the Sales Overview and View 'Z' Reads
• How to Generate a Category Report of Your Sales Using Your Line Sales Export
• How To View Your Sales By Tender Type (Card / Cash / Account etc)
• How To Reset Your Sales, Stock Quantities, Email Address or Password
• The Daily Sales View in the Backoffice Explained

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Getting Started

• Fully Integrated Payment Providers Supported by AirPOS
• Adding Products in the AirPOS Backoffice
• Kicking Open your Cash Drawer
• Opening your Drawer for the First Time
• How to Login to the AirPOS Application

See all 9 articles →

AirPOS Hardware Bundles

• AirPOS Starter Pro Bundle Setup Guide on iPad
• AirPOS Starter Pro Bundle Setup Guide on Android
• AirPOS Retail Pro Bundle Setup Guide on iPad
• AirPOS Retail Pro Bundle Setup Guide on Android

See all 4 articles →

AirPOS Pro, Loyalty and Customer Accounts

• How the Customer Loyalty Rewards Scheme Works on the POS
• How to Capture Customer Details
• Customer Account Credit

See all 3 articles →

Shopify

• Shopify Integration Setup with AirPOS (Beta)

See 1 article →