AirPOS Knowledge Base

Backoffice

• Getting Started - How to Design Your Receipts through the Backoffice
• How to Generate a Tax Report.
• How To Generate Reports on Your Sales Per Device
• How to Generate Your Sales by Employee Report
• Why do My Z Reads and Daily Sales Totals in my Backoffice not match?

See all 15 articles →

AirPOS App

• Zettle Integration Setup with AirPOS
• How the Customer Loyalty Rewards Scheme Works on the POS
• How to Adjust Your Float for Sundry External Expenses
• Sales History, Refunding & Reprinting Receipts
• How to Sell a Miscellaneous or Unpriced Product

See all 15 articles →

Generally Asked Questions

• Rich Text Editor for Online Product Descriptions
• TSP650 Printer Setup for use with AirPOS
• Why do My Z Reads and Daily Sales Totals in my Backoffice not match?
• Chargebacks - What are they and how to appeal them
• How To Check Your Permissions For The AirPOS App

See all 15 articles →

Hardware

• Connecting the Star TSP143IIIU USB Receipt Printer on Windows
• Setting up the Star mPOP Combined Printer and Cash Drawer on Windows
• How to Setup Most Network Printers on AirPOS for Windows
• How to Setup Star TSP100 Range of Printers on AirPOS for Windows
• How to Setup the Star TSP100iii LAN Printer for AirPOS on Windows

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AirPOS Pay

• AirPOS Pay - How tips work on your WisePOS E reader
• AirPOS Pay - Changing your Stripe Express Details
• Pay-Outs and Pay-Out Scheduling
• WisePad 3 and WisePOS E - Why will my device not charge?
• AirPOS Pay - Managing your Pay-out details for your account

See all 15 articles →

Hardware on iPad

• Adding Logos to Your Receipts for Star Printers on Android and iPad
• AirPOS Starter Pro Bundle Setup Guide on iPad
• AirPOS Retail Pro Bundle Setup Guide on iPad
• How to Install and Uninstall AirPOS on iPad
• Finding Your IOS Version and Model Number

See all 15 articles →

Windows

• Connecting the Star TSP143IIIU USB Receipt Printer on Windows
• Setting up the Star mPOP Combined Printer and Cash Drawer on Windows
• How to Setup Most Network Printers on AirPOS for Windows
• How to Setup Star TSP100 Range of Printers on AirPOS for Windows
• How to Setup the Star TSP100iii LAN Printer for AirPOS on Windows

See all 15 articles →

Products

• How to Archive Multiple Items in the Backoffice
• How to Add Images to your Inventory Items
• How To Edit Products in Bulk (e.g Price, Barcode and More) via the Backoffice
• How to Modify Items through the Backoffice
• Unallocated Stock and How To Move Stock Between Locations through the Backoffice

See all 14 articles →

Hardware on Android

• Adding Logos to Your Receipts for Star Printers on Android and iPad
• AirPOS Starter Pro Bundle Setup Guide on Android
• AirPOS Retail Pro Bundle Setup Guide on Android
• How to Setup your Bluetooth CT-10 Barcode Scanner on Android
• Finding your Android Version and Model number

See all 14 articles →

Shopify

• Rich Text Editor for Online Product Descriptions
• AirPOS and Shopify - Choosing A Shopify Theme
• Frequently Asked Questions About AirPOS Shopify Integration
• AirPOS and Shopify - Stock Taking
• AirPOS and Shopify - Setting up a Custom Domain Name in Shopify

See all 12 articles →

Reports App

• How to Generate a Tax Report.
• How To Generate Reports on Your Sales Per Device
• How to Generate Your Sales by Employee Report
• How to Generate a Report of Your Sales by Category
• How to Generate a Report of Your Sales Per Location

See all 12 articles →

Payment Integrations

• Zettle Integration Setup with AirPOS
• Setting up Payment Types
• SumUp Integration Setup with AirPOS on Android
• How To Perform Refunds with Zettle on Android
• Refunding SumUp Card Transactions

See all 10 articles →

Loyalty and Customer Accounts

• How the Customer Loyalty Rewards Scheme Works on the POS
• What is the Customer Dashboard in the Backoffice?
• How to Capture Customer Details
• Setting up and Using Customer Accounts
• Customer Loyalty Rewards Scheme

See all 9 articles →

Sales

• How to Export Individual Line Sales, use the Sales Overview and View 'Z' Reads
• How to Generate a Category Report of Your Sales Using Your Line Sales Export
• How To Reset Your Sales, Stock Quantities, Email Address or Password
• The Daily Sales View in the Backoffice Explained
• Synchronising Your POS App Sales with the AirPOS Backoffice

See all 9 articles →

Receipts

• Adding Logos to Your Receipts for Star Printers on Android and iPad
• Getting Started - How to Design Your Receipts through the Backoffice
• Sales History, Refunding & Reprinting Receipts
• How To Print an Order or a Bill from Parked Sales
• How to Send an Email Receipt

See all 8 articles →

POS Management

• How to Adjust Your Float for Sundry External Expenses
• Setting up Payment Types
• How to Perform End of Day Daily Procedures
• How to Change your POS settings so your Products are Added Line by Line.
• Running AirPOS in Full Screen Mode (Windows Only) and Arranging Categories

See all 7 articles →

AirPOS Hardware Bundles

• AirPOS Starter Pro Bundle Setup Guide on iPad
• AirPOS Starter Pro Bundle Setup Guide on Android
• AirPOS Retail Pro Bundle Setup Guide on iPad
• AirPOS Retail Pro Bundle Setup Guide on Android

See all 4 articles →

Stripe

• How you pay for AirPOS has changed

See 1 article →