AirPOS Knowledge Base

Backoffice

• Setting up Payment Types
• How to Archive Multiple Items in the Backoffice
• How to Add Images to your Inventory Items
• How To Edit Products in Bulk (e.g Price, Barcode and More) via the Backoffice
• How to Modify Items through the Backoffice

See all 15 articles →

AirPOS App

• How to Change your POS settings so your Products are Added Line by Line.
• Running AirPOS in Full Screen Mode and Arranging Categories (Windows Only)
• Employee Login after Each Transaction and Idle Period Timeout
• How to Reset your POS Device
• How to Process Exchanges and a Refund with No Receipt

See all 15 articles →

Hardware

• AirPOS Starter Pro Bundle Setup Guide on iPad
• AirPOS Starter Pro Bundle Setup Guide on Android
• AirPOS Retail Pro Bundle Setup Guide on iPad
• AirPOS Retail Pro Bundle Setup Guide on Android
• Setting up the iZettle 2 Card Reader for use with AirPOS

See all 15 articles →

iPad

• AirPOS Starter Pro Bundle Setup Guide on iPad
• AirPOS Retail Pro Bundle Setup Guide on iPad
• How To Perform Refunds with iZettle on iPad
• How to Setup Your iZettle Contactless Card Reader on iPad
• SumUp Integration Setup with AirPOS on iPad

See all 15 articles →

Products

• How to Archive Multiple Items in the Backoffice
• How to Add Images to your Inventory Items
• How To Edit Products in Bulk (e.g Price, Barcode and More) via the Backoffice
• How to Modify Items through the Backoffice
• Unallocated Stock and How To Move Stock Between Locations through the Backoffice

See all 15 articles →

E-Commerce

• How to Setup a Custom Domain Name with your AirPOS e-commerce Webstore
• How to View and Process your AirPOS e-commerce Webstore Orders
• Setting up Google Analytics on your AirPOS e-commerce Webstore
• How to Add Pages to Your AirPOS e-commerce Webstore
• How Product Variants will work on your AirPOS e-commerce Webstore

See all 15 articles →

Android

• AirPOS Starter Pro Bundle Setup Guide on Android
• AirPOS Retail Pro Bundle Setup Guide on Android
• Setting up the iZettle 2 Card Reader for use with AirPOS
• SumUp Integration Setup with AirPOS on Android
• How to Setup Fully Integrated PayPal Here Payments for Android

See all 15 articles →

Windows

• Setting up the Star mPOP Combined Printer and Cash Drawer on Windows
• About Laser Barcode Scanners on Windows and Android
• Bixolon Drivers and Printer Support
• Epson Drivers and Printer Support
• How to Setup the Star TSP100IIIW Wi-Fi Printer for AirPOS on Windows

See all 15 articles →

POS Management

• How to Add & Setup Your POS Devices through the Backoffice
• How To Edit Your Account Settings through the Backoffice
• How to Setup or Modify Tax Rates through the Backoffice
• How to Setup Your Employees through the Backoffice
• How To Setup Your Locations through the Backoffice

See all 13 articles →

Reports App

• How to Generate a Report of your Sales by Tender Type (NEW)
• How to Generate a Report of Your Sales By Channel (In Store / E-Commerce)
• How to Generate a Tax Report (NEW)
• How To Generate Reports on Your Sales Per Device (NEW)
• How to Generate Your Sales by Employee Report (NEW)

See all 12 articles →

Frequently Asked Questions

• How To Integrate AirPOS with Xero to Automate Your Accounts
• How to View your Draft Invoices in Xero
• Why do My Z Reads and Daily Sales Totals in my Backoffice not match?
• How we Calculate Tax, Net Revenue and Gross Profit in AirPOS
• What iPads are Supported by AirPOS?

See all 12 articles →

Receipts

• How to Make your Receipts Match your Location
• How to View your Subscription Receipts and VAT Invoices
• How to Design Your Receipts through the Backoffice
• Adding Logos to Your Receipts for Star Printers on Android and iPad
• How To Print an Order or a Bill from Parked Sales

See all 10 articles →

Sales

• How to Export Individual Line Sales, use the Sales Overview and View 'Z' Reads
• How to Generate a Category Report of Your Sales Using Your Line Sales Export
• How To View Your Sales By Tender Type (Card / Cash / Account etc)
• How To Reset Your Sales, Stock Quantities, Email Address or Password
• The Daily Sales View in the Backoffice Explained

See all 10 articles →

Getting Started

• Kicking Open your Cash Drawer
• Fully Integrated Payment Providers Supported by AirPOS
• Adding Products in the AirPOS Backoffice
• Opening your Drawer for the First Time
• How to Login to the AirPOS Application

See all 9 articles →

Payment Integrations

• How To Perform Refunds with iZettle on iPad
• How to Setup Your iZettle Contactless Card Reader on iPad
• SumUp Integration Setup with AirPOS on iPad
• SumUp Integration Setup with AirPOS on Android
• How to Setup Fully Integrated PayPal Here Payments for iPad

See all 9 articles →

Loyalty and Customer Accounts

• How to Capture Customer Details
• Setting up and Using Customer Accounts
• Customer Loyalty Rewards Scheme
• Customer Account Credit

See all 4 articles →

Advanced Settings

• How to Change your POS settings so your Products are Added Line by Line.
• Running AirPOS in Full Screen Mode and Arranging Categories (Windows Only)
• Employee Login after Each Transaction and Idle Period Timeout
• How to Reset your POS Device

See all 4 articles →

Bundle

• AirPOS Starter Pro Bundle Setup Guide on iPad
• AirPOS Starter Pro Bundle Setup Guide on Android
• AirPOS Retail Pro Bundle Setup Guide on iPad
• AirPOS Retail Pro Bundle Setup Guide on Android

See all 4 articles →

SumUp

• SumUp Integration Setup with AirPOS on iPad
• SumUp Integration Setup with AirPOS on Android
• Signing up with SumUp

See all 3 articles →

iZettle

• Setting up the iZettle 2 Card Reader for use with AirPOS
• How To Perform Refunds with iZettle on iPad
• How to Setup Your iZettle Contactless Card Reader on iPad

See all 3 articles →

Refunds

• How to Process Exchanges and a Refund with No Receipt
• Sales History, Refunding & Reprinting Receipts

See all 2 articles →

Paypal

• How to Setup Fully Integrated PayPal Here Payments for iPad
• How to Setup Fully Integrated PayPal Here Payments for Android

See all 2 articles →

Starter and Setup Guides

• How to Setup the C Frame Universal 10" Tablet Stand

See 1 article →

General Setup

• Kicking Open your Cash Drawer

See 1 article →