AirPOS Support

AirPOS Support

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How to Install the AirPOS App on Windows

You'll be brought to your backoffice dashboard which looks like the screen shot below where you'll see a button 'Download AirPOS App'.

How we Calculate Tax, Net Revenue and Gross Profit in AirPOS

When creating a new item or uploading new items in a .CSV file you will be asked for a Cost Price, a Retail Price and a Tax Rate.

How to Generate a Report of Your Sales by Category

A visual report of your Sales by Category can be found in the AirPOS backoffice. Click on 'Reports' and then 'Categories' in the left-hand navigation margin, followed by clicking on 'Sales by Category' to view the default report.

How to View Your Top Selling Items in AirPOS Reports App

This report consists of a comparative bar chart of your ten top sellers in terms of revenue generated. Again the date range can be customised to a specific day, week, or month and the data is all exportable as a .CSV file.

How to Use Filters in your Reporting Suite

In your reports section of the backoffice there are a number of tools with which to refine your report. If you click on 'Reports' from the left navigation panel of your backoffice you'll see a screen similar to that below.

How to Generate a Report of your Sales by Tender Type (Card / Cash / Account etc)

You can now create and export a report of your sales by tender type. In the backoffice if you click or tap on 'Sales' from the left margin of the backoffice you'll see this month's calendar view of sales to date.

An Introduction to Reports in AirPOS

Our very powerful reporting suite enables fast visibility across both online and in store sales giving you the ability to dig into your data like never before, discovering those vital statistics you need to really understand your sales patterns, best sellers, employee performance and more.

How To Perform Refunds with Zettle on iPad

If you should need to refund a sale that was made using iZettle this can be done entirely within the AirPOS application if you are refunding the entire transaction. The process is fully integrated with AirPOS.

How to Use a Barcode Scanner to Add Items Through the Backoffice

In AirPOS deliveries are input via the backoffice so that items can be added from any location via a web interface. There is currently no option for adding inventory at the point of sale.

Opening .CSV Files and Using Barcodes in Spreadsheets

Because many barcodes may begin with zeros or other characters you may encounter difficulties when entering or scanning them onto your spreadsheet if the cells have been defined (by default) as numeric (Excel will remove leading zeros).