AirPOS Support

AirPOS Support

Start of the Day

The first thing to do is to open the AirPOS application. Whatever device you are using, a Windows desktop or tablet, an Android tablet or an iPad tap on the AirPOS icon (as shown below) to open the app.

How to Setup Most Network Printers on AirPOS for Windows

The first step is to set the printer up in Windows. From the Start Menu on your Windows machine select Devices and Printers.

How to Setup the Star TSP100IIIW Wi-Fi Printer for AirPOS on Windows

Straight out of the box this printer when powered up exists on it's own network and is not connected to the internet. The first task is to get the printer configured on to your own Local Area Network (LAN)

How to Setup The Star TSP650 USB Printer on Windows

The first step is to set the printers dip switches. For this you'll need a small Phillips screwdriver. Switch the printer off. Underneath the printer is a small base plate fastened with a small Phillips screw as shown below.

Adding a Logo for Receipts on the Star TSP100 Printer on Windows

You can download the driver and Configuration Utility from the following link.

Setting up MC-Print3 Printer for AirPOS on Windows

This package includes the Star mc-Print3 compact, versatile receipt printer and a Star CB-2002 cash drawer which easily connect together.

How to View your Draft Invoices in Xero

Having setup your integration of your Xero account with your AirPOS account you'll want to see the results of your efforts. To do this go to www.xero.com and enter your login credentials. You'll see a screen like that below.

Why do My Z Reads and Daily Sales Totals in my Backoffice not match?

Below are some explanations for apparent discrepancies between Daily Sales Totals and ‘Z’ readings in your AirPOS backoffice.

What iPads are Supported by AirPOS?

While many of our competitors are no longer supporting older iPads, at AirPOS we endeavour to support all of the iPads that are currently supported by Apple. At the time of writing, January 2017, this list of supported iPads is:

How Much Training is Needed to Learn to Use AirPOS?

Based on reports from existing customers, it takes no longer than 10-15 minutes to train cashiers and employees how to use the AirPOS POS App. The application is deliberately simple for this reason, with much of the functionality of a traditional POS terminal available in the cloud back office