How to Capture Customer Details
You can easily create new customers on the POS and attach sales to existing ones. To add a customer / attach a customer to a sale, simply click the ‘add customer’ button on the tender screen.
AirPOS Support
Customer Loyalty Rewards Scheme
Loyalty Rewards is a feature where your customers can earn redeemable points with every purchase they make. This is available with the AirPOS Pro version of AirPOS.
How To Print an Order or a Bill from Parked Sales
Orders can be printed from 'Parked Sales'. This is a particularly useful feature in the hospitality industry where you may want the order to be printed in the kitchen where preparation of food can begin
How to Send an Email Receipt
Sending an email receipt from the POS is now much easier in the new version of the AirPOS Application. On the tender screen when you've selected the tender type and the amount being tendered press the 'Tender' button a shown below.
Using Vouchers and Gift Receipts
AirPOS doesn't at present generate gift vouchers but many users choose to sell them and have them produced externally for use on their POS.
How to Manage Products with Unusually Long Names on Receipts
Many users sell reconditioned technical equipment such as iPhones, tablets, iPads etc. These are unique products and as such you may want to include on the receipt the unique serial number of the product as part of the product name.
How to Look Up an Item's Stock
The ‘Stock Check’ button along the top navigation in AirPOS is used to search for products located in any / all of your different locations.
How to Add a Note to an Item
Adding notes to an item in the cart is similar to in-line discounting. When the item appears in the cart tap on it and three icons will appear as in the image below.
How to use Product Variants In the POS
On the POS your products with variants will behave very much like you would have seen when using sub-categories for variants.
How to Discount the Whole Transaction
You may find that you have a promotion or ‘Happy Hour’ where you wish to discount the entire transaction rather than individual items.