Assisted Setup of Inventory and Hardware
AirPOS provides a free setup service to help you upload your inventory and help with the setup of your hardware.
Generally Asked Questions
A collection of 22 articles
How to Change Your Company Name, Password and Close Your Account
To change your company name go to the backoffice and select ‘Account & Billing’ from the left navigation panel, then select ‘Edit My Account’. Here you will be given a number of options to edit your account including changing the company name, changing the password or changing the email address.
Deleting Employees after they Leave.
At present, because of the need to preserve sales data it is not possible to entirely delete an employee when they cease working for a retailer using AirPOS.
Managing a Forgotten Password for the Backoffice
If you've forgotten your password and are unable to login to the backoffice of your AirPOS account or on the POS application never fear. Resetting your password is straightforward and takes only a few moments.
iPad Network Settings Reset
We have come across this recently where the iZettle card reader and the Socket Mobile are reporting as connected by Bluetooth but don't work