AirPOS Support

AirPOS Support

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How to Contact AirPOS Support

Hello there, welcome to AirPOS support! Our top priority is making sure you have the best possible experience with AirPOS. We're here to answer all your questions and help you solve any problems you might encounter.

SumUp Integration Setup with AirPOS on Android

AirPOS is fully integrated with SumUp to take card payments on the POS. You'll need a SumUp account which you can create via the following links:

Understanding AirPOS Pay pricing

Within an industry that profits from confusion, it is more important than ever to be completely transparent about our pricing. When a customer spends money with your business, AirPOS only keeps a fraction of the fees and that goes back into tools and features for your business.

AirPOS Pay - Understanding Fee Rounding

For processing fees, AirPOS Pay uses fair rounding to round the fee to the nearest unit (e.g., pence). For example, if the fee is 0.025, AirPOS Pay will round up to 0.03. If the fee is 0.024, AirPOS Pay will round down to 0.02.

AirPOS Pay - WisePad 3 Bluetooth Card Reader and Connectivity Issues

If you are experiencing connectivity issues with your Bluetooth card reader, please ensure you follow these steps:

AirPOS Pay - Understanding the Minimum Transaction Amount for AirPOS Pay’s Point of Sale System

With AirPOS Pay, the smallest amount you can process through your POS card reader is £0.30. This minimum transaction limit ensures that every card payment you accept is feasible and profitable for your business.

AirPOS Pay - Understanding Fees for Refunded Payments

In this article we will help you to better understand how fees and refunded payments work with AirPOS Pay

AirPOS Pay - Stripe Express Dashboard

How to use the Stripe Express dashboard

AirPOS Pay - How To Perform Refunds Using the AirPOS Point of Sale

How to perform refunds on the AirPOS point of sale app with AirPOSPay

How to Enable Location Services on a iPad

Follow the steps in this article to enable Location Services for AirPOS on your iPad