AirPOS Support

AirPOS Support

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Running AirPOS in Full Screen Mode (Windows Only) and Arranging Categories

You can access your appearance settings by tapping or clicking on the settings cogwheel at the top of the POS screen and selecting 'Appearance' from the left margin.

Employee Login after Each Transaction and Idle Period Timeout

The ‘Security’ Settings will give you the option to automatically log out of AirPOS after one, five, ten minutes, never or after each transaction.

How to Reset your POS Device

If you need to reset the device you run the POS on and sign in, for example, to a different account tap on the settings cogwheel at the top of the POS screen. At the bottom of the screen is a red button to reset your device.

How to Process Exchanges and a Refund with No Receipt

If you want to refund or exchange an item but a customer doesn’t have the original receipt or transaction ID - no problem as AirPOS gives you the ability to perform an ad hoc refund or exchange.

Sales History, Refunding & Reprinting Receipts

You can now view any sales you have made on your till device within the previous 24 hours. At the top of the POS screen is a red button, 'History / Refunds'.

Setting up and Using Customer Accounts

Customer Accounts is a feature to allow your customers to have an account which they can pay down over a period of time.

Automatically Printing a Receipt and Kicking your Cash Drawer

To access your peripheral settings tap or click on the settings cogwheel and select 'Peripheral' from the left margin.

How to Order Items and Categories Alphabetically

If the order of your categories appears almost random as in the screenshot below AirPOS allows a quick way to order your categories.

What are the "Status" Settings in AirPOS

In AirPOS, provided your device is online, synchronisation of your sales data and updates in your backoffice to your catalogue is almost immediate.

How to Add Large Quantities of Items to a Sale

Until recently adding multiple quantities of an item could only be done by increments of 1 which is painful when dealing with an order for a cube or a pallet of 500 bricks.