AirPOS Support

AirPOS Support

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Connecting the Star TSP143IIIU USB Receipt Printer on iPad

Star Micronics have introduced the TSP100IIIU USB Printer which is able to be connected directly to an iPad using the Apple Lightning Cable. This allows direct communication between the iPad and the printer while simultaneously charging.

How to Install and Uninstall AirPOS on Android

First up you'll need to be on the Android tablet that you want to install AirPOS on. That done, on your tablet locate the Play Store icon and click on it.

How to Connect the Star SM-T300i Mobile Printer on Android

The first thing to do is to put the printer in Bluetooth Mode for Android. To do this follow these steps.

How to Setup a Star WiFi Power Pack & TP-Link

The WiFi Power Pack is designed to make a Star LAN interface printer wireless. It connects via Ethernet and acts as an adaptor to send/receive the wireless signal from your wireless network.

How to Perform End of Day Daily Procedures

Run an X report when you want a quick snapshot of your cash drawer balance. An X Report is cumulative, and never resets.

How to Change your POS settings so your Products are Added Line by Line.

These are accessed by tapping on the settings cogwheel at the top of the screen and selecting 'Advanced' from the left margin.

Running AirPOS in Full Screen Mode (Windows Only) and Arranging Categories

You can access your appearance settings by tapping or clicking on the settings cogwheel at the top of the POS screen and selecting 'Appearance' from the left margin.

Employee Login after Each Transaction and Idle Period Timeout

The ‘Security’ Settings will give you the option to automatically log out of AirPOS after one, five, ten minutes, never or after each transaction.

How to Reset your POS Device

If you need to reset the device you run the POS on and sign in, for example, to a different account tap on the settings cogwheel at the top of the POS screen. At the bottom of the screen is a red button to reset your device.

How to Process Exchanges and a Refund with No Receipt

If you want to refund or exchange an item but a customer doesn’t have the original receipt or transaction ID - no problem as AirPOS gives you the ability to perform an ad hoc refund or exchange.