AirPOS Support

AirPOS Support

How to Format Barcodes in Spreadsheets and CSV files

Because many barcodes may begin with zeros or other characters you may encounter difficulties when entering or scanning them onto your spreadsheet if the cells have been defined (by default) as numeric (Excel will remove leading zeros).

How to Update the Stock of Multiple Items or do a Stock Take on the Backoffice

We know inputing stock levels for multiple items can be a real pain so we’ve created a tool to make this a much simpler and more seamless process. As merchandise arrives in, you can import a .csv file, scan a barcode or search your inventory and input multiple stock levels in one go.

How to Adjust an Item's Stock through the Backoffice

AirPOS is designed to help you manage not only your sales but also your inventory levels. As such there are a number of methods for updating stock in the AirPOS backoffice, from a simple per item update to a bulk stock update of large catalogues.

How to Import Your Products in Bulk from a .CSV File Through the Backoffice

If you need to add multiple items to your inventory in AirPOS the easiest method is to Batch Import these items through a CSV file that you can create in any spreadsheet software.

How to Export Individual Line Sales, use the Sales Overview and View 'Z' Reads

The default view for Sales data features a simple tally of that day’s total number of sales, transaction totals and web orders for all locations.

How to Generate a Category Report of Your Sales Using Your Line Sales Export

By using the next and previous buttons at the top left and right of the calendar view you can select the month that you wish to look at. From there export your individual line sales for the month.

How To Reset Your Sales, Stock Quantities, Email Address or Password

You can reset your sales and stock in one go. If you click on ‘Account & Billing’ at the very bottom of the left navigation panel in the backoffice you will be presented with an account overview.

The Daily Sales View in the Backoffice Explained

The default view for Sales data features a simple tally of that day’s total number of sales, transaction totals and web orders for all locations.

Synchronising Your POS App Sales with the AirPOS Backoffice

Your AirPOS POS App synchronises automatically with your AirPOS backoffice, uploading your sales and inventory data as it gets created.

How to Add & Setup Your POS Devices through the Backoffice

To Create a new POS device, click on POS from the left panel of the Backoffice and select devices. You will see a list of all (if any) devices that you've setup. Press the 'Create a Device' button and simply fill in the Name of the Device and what Location it’s situated in.