AirPOS Support

AirPOS Support

How to Use the Settings within the AirPOS Application

The ‘Settings’ page is where you configure aspects of the till including; Status Peripheral Settings Appearance Settings Security Settings Payments (Tender Type) Settings Advanced Settings Reset Device

How to Search for a Product

Located just under the navigation bar at the top right hand side of your ePOS Screen, the product search bar can be used to search for specific products. You can enter complete product names, partial product names (that will start to filter as you type) or product barcodes.

How To Take Partial Payment for Parked Sales

On occasion you may wish to take a partial payment for goods allowing your customer to return at a later date to pay the balance and complete the transaction. To do this, when the cart is filled, tap on the blue 'Park' button at the bottom of the cart.

How to Apply Discounts and Set Prices for Items in the AirPOS POS App

Currently it is possible to discount individual items through the AirPOS POS app by both a set amount and also by percentage.

How to Update the AirPOS App on Android

When an update for the AirPOS application has been released you'll see a notification at the bottom of the screen. If you tap on that on the POS screen as shown below your screen will refresh.

How to Update the AirPOS App on iPad

When an update for the AirPOS application has been released you'll see a notification at the bottom of the screen. If you tap on that on the POS screen as shown below your screen will refresh.

How to Void a Transaction

Voiding a sale cancels the transaction rather than deleting it completely. “Voiding a Transaction” will still keep a record of it.

Opening and Closing your Day

In the following section, we show you how to open your day and how to close your business at the end of the day.

Fully Integrated Payment Providers Supported by AirPOS

Our AirPOS point of sale system works with any payment processing provider as you can simply enter your card sales into the POS app.

Adding Products in the AirPOS Backoffice

In the following document, we give you a quick overview of how you can add products to your new AirPOS back office. There are 2 ways to add products, one product at a time, or for those of you with large product lists, using the bulk import feature will be most useful.