AirPOS App

Everything your staff need to know about the AirPOS point of sale application.

Refunding an old sale without a receipt

If you ever encounter difficulty in finding a past sale in your Point of Sale (POS) system to process a refund, there's no need to worry. The relevant information is securely stored in your Backoffice, and we'll guide you through the simple steps to swiftly and easily process your refund.

Gaining access to the AirPOS Beta

At AirPOS, when we create new features, we like to release them into a Beta version first. This allows us to test the new features extensively without affecting the live version of our app.

Accessing Customer Account Transaction History

Tracking customer transactions is vital for any business to provide excellent service and effectively monitor sales. With AirPOS' 'Customer Accounts' feature, you can effortlessly keep a record of all transactions and offer enhanced customer service.

Newland BS-8060 Barcode Scanner Setup in AirPOS on Android

How to setup and reconnect the Newland barcode scanner on AirPOS for Android

Newland BS-8060 Barcode Scanner Setup in AirPOS on iPad

How to setup and update your Newland barcode scanner in AirPOS for iPads

Zettle Integration Setup with AirPOS

If you are new to Zettle, or had previously used Zettle with your POS and have updated your POS app to version 3.8.18 or higher, you will be not signed in to your Zettle account and will be required to carry out these steps to get logged in

How the Customer Loyalty Rewards Scheme Works on the POS

To award points to a customer you'll need to add a customer to the transaction. You can do this by tapping on the 'Add Customer' button at the top of the screen on the POS or if you press the 'Tender' button you can add a customer in the tender screen.

Updating AirPOS on Android

Updating your AirPOS app on Android is simple, if you have auto updates turned on this will happen intermittently in the background without you noticing...

How to Adjust Your Float for Sundry External Expenses

A frequent request from users has been for the ability to record Cash In and Cash Out from the drawer which occur separately from ordinary day to day sales.

How to Login to the AirPOS Application

When you start the AirPOS ePOS, you will not be able to access any parts of the system until you login. To login, simply select a user and key in the pin you have created for that user in your backoffice.