Start of the Day
The first thing to do is to open the AirPOS application. Whatever device you are using, a Windows desktop or tablet, an Android tablet or an iPad tap on the AirPOS icon (as shown below) to open the app.
AirPOS App
Everything your staff need to know about the AirPOS point of sale application.
How to Switch User within the AirPOS Application
At the top right of the POS screen are a number of icons. The orange icon that looks like a head and shoulders silhouette is used to change the operator on the POS. Tap on that icon as shown here.
How to Process Exchanges and a Refund with No Receipt
If you want to refund or exchange an item but a customer doesn’t have the original receipt or transaction ID - no problem as AirPOS gives you the ability to perform an ad hoc refund or exchange.
Sales History, Refunding & Reprinting Receipts
You can now view any sales you have made on your till device within the previous 24 hours. At the top of the POS screen is a red button, 'History / Refunds'.
How to Sell a Miscellaneous or Unpriced Product
Sometimes you may have new inventory which you want to put on sale at the earliest opportunity and before you’ve had the chance to update your inventory in the backoffice.